Delivery & Returns
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Delivery & Returns
D E L I V E R Y
Orders and tile samples to UK mainland**
Free Samples Standard Delivery (1-2 days) - Free
Standard Next Day Delivery* - for orders under 1 square metre - £32.50
Standard Next Day Delivery* - for orders of 1 square metre & over - £48.50
Pre midday delivery is available for a £14 supplement.
Pre 10am delivery is available for a £21 supplement.
Saturday delivery before midday is available for a £26 supplement.
* For Standard Next Day Delivery the courier can not specify time of delivery but only that it will be within working hours.
** For deliveries made to the Scottish Highlands allow 3 - 5 working days. For deliveries outside the UK please contact us for prices.
RETURNS
** Please note that any designs or colour-ways of designs not shown on our website are tailor-made / personalised and we cannot accept returns. Please also ensure that you have found a tiler who is happy to lay this system of mosaic and is familiar with how it works. **
Please note that all our work is made to order to your specifications we cannot accept returns unless damage is caused by third party couriers.
We hand cut, finish and make tile patterns to the measurements supplied by you and can provide colour samples to ensure that you know exactly what we are supplying.
We go to great lengths to ensure that the product is the correct one for you with respect to colour, dimensions and quality and we pride ourselves on our after sales support.
Please ensure that you have received a sample are happy with the product before ordering.